IT Project Manager

(MSP/MSSP Experience Required)

IT Project Manager

Atruent – Millersville, MD

Job Description

IMPORTANT: This role requires a minimum of 5 years of experience working in a Managed Service Provider (MSP) environment. Candidates without MSP experience will not be considered.

We are seeking an experienced IT Project Manager to lead client-facing technology projects in a fast-paced MSP environment. This role owns projects end-to-end, ensuring delivery on time, on budget, and with a high level of client trust.

This role offers an exciting opportunity to drive strategic projects across diverse IT landscapes, including cloud computing, enterprise software, and infrastructure. The ideal candidate will excel in managing multiple projects simultaneously, utilizing proven project management methodologies, and fostering collaboration among cross-functional teams. Your leadership will ensure the successful delivery of projects that align with organizational goals, enhance operational efficiency, and support digital transformation efforts.

Our project division is growing, and you will be responsible for overseeing 2 project engineers.

Key Responsibilities

  • Lead end-to-end planning, execution, and delivery of IT projects utilizing methodologies such as Agile, Kanban, etc. to meet scope, schedule, and budget objectives.
  • Ability to provide KPIs and reporting for the Project Division
  • Develop detailed project plans using tools like Microsoft Project, Visio, and project management software within our own Ticketing system; monitor progress through project scheduling and status reporting.
  • Coordinate requirements gathering sessions with stakeholders to define project scope, deliverables, and success criteria; create comprehensive test cases for user acceptance testing (UAT) and system validation.
  • Manage project risks by conducting thorough analysis; develop mitigation strategies to minimize impact on project timelines.
  • Facilitate communication among technical teams, clients, vendors, and executive leadership; prepare status reports and presentations to keep all stakeholders informed of progress.
  • Lead release management activities including deployment planning, coordination with IT infrastructure teams, and post-implementation reviews to ensure smooth transitions.

Experience:

  • Proven experience managing complex IT projects within MSP environments.
  • Strong familiarity with cloud computing platforms such as O365, AWS; experience integrating cloud solutions into enterprise architectures (cloud or on premises).
  • Demonstrated knowledge of project management methodologies.
  • Hands-on experience with requirements gathering; analysis skills; ability to translate business needs into technical solutions.
  • Experience in program management.
  • Excellent organizational skills with the ability to manage multiple projects simultaneously while maintaining high attention to detail.
  • Strong leadership qualities coupled with exceptional communication skills; capable of negotiating priorities across diverse teams while fostering collaboration.
  • Join us if you’re ready to lead innovative IT projects that make a real impact! We value energetic professionals who thrive in fast-paced environments and are passionate about delivering excellence through strategic project management practices.

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Testimonials

Atruent's Value Proposition

VALUE PROPOSITION FOR NON-PROFIT ORGANIZATIONS 

Relevancy

In today’s digital-first world, nonprofit organizations face unprecedented cybersecurity challenges that directly threaten their mission-critical work.
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Quantified Value

Our partnership delivers measurable impact that directly strengthens your nonprofit’s mission effectiveness and operational efficiency.

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Unique Differentiation

What sets Atruent apart in the nonprofit sector isn’t just our technical expertise, it’s our soul-deep commitment to your mission.
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Unique Differentiation

We’re a globally diverse, QMCS-certified cybersecurity provider with programs purpose-built for nonprofit success.

Through our #AtruCommunity initiative, we go beyond securing systems. We volunteer alongside your teams, amplify your mission through our platforms, and build relationships that feel more like partnerships than vendor agreements. Our team, representing over 10 countries, brings culturally aware, mission-aligned solutions that reflect the communities you serve.

At Atruent, every nonprofit partner has direct access to our leadership, personalized strategies that respect your goals and budget, and a team that shows up with passion, accountability, and heart. We don’t just protect nonprofits, we champion them.

Quantified Value

Our partnership delivers measurable impact, not just in security, but in mission effectiveness. With SOC 2 Type 2 compliance and guaranteed one-hour response times, Atruent provides enterprise-grade protection tailored to nonprofit realities. The stakes are high: the average cyber breach costs nonprofits over $200,000, resources that should be fueling programs, not recovering from crises.

We take a proactive approach. In 16 years, our clients have experienced zero major data breaches. Our 24/7/365 monitoring safeguards donor data, volunteer records, and beneficiary information, so you can focus on serving your community with confidence.
Through our #AtruCommunity initiative, we go even further, volunteering our time, amplifying your mission through our networks, and building partnerships that extend beyond the tech. The result? Stronger security, lower risk, and more resources redirected to what matters most: your mission.

Relevancy

In today’s digital-first world, nonprofits face growing cybersecurity threats that can jeopardize their ability to serve. With over 60% of nonprofits experiencing cyberattacks, and many lacking the resources to respond, trusted, mission-aligned partners are more essential than ever.

Atruent brings both technical expertise and heart. As a globally diverse, QMCS-certified cybersecurity provider, we understand the unique pressures nonprofits face. Through our #AtruCommunity initiative, we go beyond protection, we amplify your mission, volunteer alongside your teams, and treat every partnership as a shared purpose. Because when we protect your digital infrastructure, we’re protecting your ability to create lasting change.

Let’s Talk

7061 Deepage Dr.,
Suite 103 & 104,
Columbia MD 21045