Night Shift (10:30PM – 7:30AM EST)
IMPORTANT: Candidates residing in Hawaii or Alaska preferred due to time zone differences with Maryland.
We are seeking a proactive and detail-oriented Tier 1 NOC (Network Operations Center) Technician to join our night shift team, working from 10:30 PM to 7:30 AM EST. In this vital role, you will serve as the first line of support for our IT infrastructure, ensuring network stability, security, and performance around the clock. Your energetic approach will help maintain seamless connectivity for our clients and internal teams, troubleshooting issues swiftly and efficiently. If you thrive in a dynamic environment and possess a passion for technology support, this is your opportunity to make a meaningful impact in a fast-paced setting. The ideal candidate must have prior experience working in a Managed Service Provider (MSP) environment and be proficient with core MSP tools used for monitoring, management, reporting, and support operations.
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VALUE PROPOSITION FOR NON-PROFIT ORGANIZATIONS
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We’re a globally diverse, QMCS-certified cybersecurity provider with programs purpose-built for nonprofit success.
Through our #AtruCommunity initiative, we go beyond securing systems. We volunteer alongside your teams, amplify your mission through our platforms, and build relationships that feel more like partnerships than vendor agreements. Our team, representing over 10 countries, brings culturally aware, mission-aligned solutions that reflect the communities you serve.
At Atruent, every nonprofit partner has direct access to our leadership, personalized strategies that respect your goals and budget, and a team that shows up with passion, accountability, and heart. We don’t just protect nonprofits, we champion them.
Our partnership delivers measurable impact, not just in security, but in mission effectiveness. With SOC 2 Type 2 compliance and guaranteed one-hour response times, Atruent provides enterprise-grade protection tailored to nonprofit realities. The stakes are high: the average cyber breach costs nonprofits over $200,000, resources that should be fueling programs, not recovering from crises.
We take a proactive approach. In 16 years, our clients have experienced zero major data breaches. Our 24/7/365 monitoring safeguards donor data, volunteer records, and beneficiary information, so you can focus on serving your community with confidence.
Through our #AtruCommunity initiative, we go even further, volunteering our time, amplifying your mission through our networks, and building partnerships that extend beyond the tech. The result? Stronger security, lower risk, and more resources redirected to what matters most: your mission.
In today’s digital-first world, nonprofits face growing cybersecurity threats that can jeopardize their ability to serve. With over 60% of nonprofits experiencing cyberattacks, and many lacking the resources to respond, trusted, mission-aligned partners are more essential than ever.
Atruent brings both technical expertise and heart. As a globally diverse, QMCS-certified cybersecurity provider, we understand the unique pressures nonprofits face. Through our #AtruCommunity initiative, we go beyond protection, we amplify your mission, volunteer alongside your teams, and treat every partnership as a shared purpose. Because when we protect your digital infrastructure, we’re protecting your ability to create lasting change.
