Over the last couple of years, conducting business online has become a necessity, and for many, the only means of survival. This has brought many challenges, including having to manage increasingly complex technologies, changing business processes, and new workforce behaviours. In addition, whether you conduct business online or in-person, websites, servers, and devices are an integral part of any organization today. Managing this technology infrastructure – hardware, networks, applications, etc. – can be stressful, frustrating, and may even lead to downtime which most small businesses can’t afford. But even if all of this wasn’t a problem, increased digitization has also led to increased cyber risk. Today, not only do businesses have to contend with the need to use more technology and process more data, but they also have to keep their infrastructure, and their customers, safe from cyber-criminals.

With more dependency on technology, they often don’t have the skills to manage, how can small businesses continue to thrive and maintain customer trust?

Our CEO Says…

“We listen a lot because you can’t support a client if you don’t understand what their pains and challenges are,” said Aida Keehner, CEO & President at Atruent. “For me, it’s not about selling services or a one-size-fits-all approach. For example, I provide CIO services at the outset because I can’t make a proposal to a client or even tell them ‘This is what I’m going to do to help you and get you there’ if I don’t understand what they do and how they do it. It might even be a question of starting to re-engineer their processes first because technology is just a tool.”

Keehner knows it is unusual to be a female CEO in a male-driven industry, but having lived in France and Tunisia before coming to the United States, she also knows it doesn’t have to stay that way. “There are not a lot of women out there that do what we do,” Keehner said. “I have never understood why information technology in the U.S. is such a male-dominated industry. Where I came from, it was quite the opposite, and I’m trying to encourage women to come into this field because it’s challenging, interesting, and gets your brain running 360 miles per hour all the time. I learn every day.”

are you overpaying for IT support

What Makes Us Different?

At Atruent, we not only manage your IT infrastructure, but we also make sure you have the services you need to protect it from cyber-criminals. We are a Next-Generation Managed Services Provider because we provide the best advice and solutions specific to your business, enabled by our range of services covering cyber security, compliance, and managed services. 

So many small businesses fall prey to cybercriminals and fraudsters, can you be sure that yours is safe? Can you be sure that you have adequate protection for yourself and your customers? Atruent is here to make sure your risk is minimized: we will always clearly explain what the risks could be for your particular environment and give you the best options, and you can leave the rest to us. You can at last focus on running your business.

“Technology is multi-faceted. Choosing an IT company or Managed Service Provider can be tough and you have to make sure they understand not only your industry sector but your particular business. You also need to satisfy yourself that they understand security and will make sure that your business is kept safe from cyber-criminals,” Keehner said.

We’re different from other managed service providers because cyber security and compliance are the heart of what we do. COVID-19 has changed the narrative and cyber security is now front of mind for everyone. With an enormous uptick in hybrid and remote work, cyber security is no longer an option… It’s a necessity. “Cyber Security has been such a buzzword for the past two years. People are making it a huge monster… For me, simply put, it’s about data protection,” Keehner said.

Our clients love us because we’re more than just a friendly organization. As part of our core value of trust, we always do what we say we will. In fact, “Atruent” stands for “A Trustworthy Enterprise.” Our clients appreciate us because we go out of our way to make a real connection with every person we speak to.

Our Unique Approach

Cybersecurity is one of the hottest tech buzzwords today, but it is also crucial for every business. From the protection of customer data to the security of your own, Atruent offers several cybersecurity services to protect your assets from hackers and cyber-criminals. Think of our security steps as a circular pattern, continually monitoring and warding off threats. 

Keeping your business up-to-date for mandated regulations like HIPAA, GDPR, CMMC, or NIST-CSF can be a strain on your employees and resources. Offloading your compliance challenges to a managed IT services company can help you maintain compliance while focusing on what you do best. Atruent’s Compliance-as-a-Service includes risk assessments, customized remediation plans, documented evidence of compliance requirements, and reduced security risks. 

Behind every computer is a person, but the bulk of business relationships today are digital. At Atruent, we still put a value on face-to-face relationships and connecting with our clients. Our fully managed IT services cover your entire technology stack from user endpoints like laptops, desktops, tablets, and smartphones to behind-the-scenes utilities such as servers, network management, and cloud computing. 

monthly managed IT services package with Atruent includes oversight like patch management, security awareness training, network security, and advanced email security. We can manage any and all devices throughout the company, cover in-person, virtual, and hybrid work environments, and perform all these functions and more in one easy-to-use interface. 

At Atruent, we chose the motto “True Enterprise Level Solutions” because it speaks to the conviction and consistency we put into every job and offer every client. Our mission is simply to provide our clients with the support they need to manage and maintain their business while we worry about the technology. With an experienced and friendly team of network engineers and help desk technicians, Atruent can cover all the technology needs of small businesses and large corporations. 

Let us take care of your IT needs so you can focus on your business.

Contact Us Today

With more than 30 years of hands-on experience, Atruent provides IT services for a broad range of industries. Led by CEO Aida Keehner, Atruent is a Baltimore-area managed IT services provider with a 360-degree focus on information technology.

Contact us Monday through Friday, from 8 am. to 5 p.m., we guarantee no more than a 60-minute response time. After-hours and weekends, we’re always on-call and a phone call or email away, whatever time zone you may be in. Contact us for a free analysis and get your environment under Managed IT with Atruent today!